Does Zoom Support Closed Captioning?

Closed captioning contains captions inform of a text of a spoken part of a video, presentation, or program. Closed captions are encased in white letters with a background. Closed captions are commonly used by broadcasters or video conferencing platforms like zoom.

Captions are created and are used by deaf people or people with difficulty in hearing. Highly skilled professional captioners create captions. These captioners include steno captioners and voice writers.

Captions are not only made for people with difficulty in hearing but are also useful for various situations. Closed captions are not visible in a video until turned on or off by the viewer through a menu option.

Zoom is one of the top video conferencing platforms that support closed captioning. Are you looking for ways to access zoom live captioning? This article will equip you with ways you can access and manage.

How to Activate Closed Captioning in Zoom Rooms 

Zoom video conferencing has enabled captioning or live Transcription, and users can view it on the zoom room display. The following are steps to activate closed captioning in zoom rooms.

  1. Sign in to the Zoom web portal.
  2. Click Room Management in the navigation menu, then Zoom Rooms.
  3. Click Edit next to Zoom Room you need to activate closed captioning for.
  4. Press the Meeting tab.
  5. Click the closed captions as manual captions or Automated captions under in meeting.

Managing Closed Captioning and Live Transcription 

Zoom has various choices for making virtual closed captioning in your Zoom gatherings and webinars that give captions to video conferencing. This might allow members to follow the discussions effortlessly or meet availability prerequisites.

The host or one more conference participant relegated by the host can give manual captioning during a conference. An incorporated third-party closed captioning service can give the captioning, or Zoom’s computerized captions (otherwise called live Transcription) component can give programmed captioning through closed caption settings.

These equivalent choices are accessible with webinars, albeit the host or a specialist must give manual captioning. Any of these subtitling choices are additionally perceptible in Zoom Rooms.

Utilizing a Third-party Closed Captioning Service 

As a conference host, you can add closed captions to Zoom video conferences by giving the third-party closed captioning service with the caption URL (Uniform Resource Locator). The caption URL permits the third-party service to view the text from their closed captioning program to the Zoom video conference call.

Differences Between captioning and Transcription 

Transcription involves converting speech or audio into a written document while captioning is the process of creating and displaying captions at the time of the program or video origination. Transcription makes audio content assessable while captioning legally makes video content accessible. There are also other transcription and captioning differences that separate the two.


Verbatim is widely used in Transcription, meaning that a text is converted into the exact words as used in the original audio. Verbatim is not available in captioning as caption tent to be accurate as of the original program or video.

There are two types of verbatim: full verbatim and clean verbatim. The text transcribed should be the same as it sounds, including all speakers’ utterances in full verbatim. These utterances include:

  • Speech errors: for example, “I am going home on Tuesday–no, Friday.”
  • False starts: for example, “I, uh, kind of, wanted—I was planning to go to the hospital.”
  • Filler words: uh, um, sort of, kind of, I mean, excreta.
  • Slang words: gotcha, wanna, dunno, gotta, wimme, gotcha, betcha, etc.
  • Stutters: You-you need some medicine right no-now.
  • Repetitions: I need- I need to make a phone call today.

On the other hand, Clean verbatim means that the text is clear, and that the audio or video has been edited to remove unnecessary words for easy readability. The transcribed text in clean verbatim does not include speech errors, false starts, stutters, repetitions, filler words, slang words, and expressions such as Oh dear, oh boy, et cetera should be kept.


Zoom has a variety of choices for making closed captioning in conferences and meetings you join in, which gives captions of the spoken in-meeting communications. This might be utilized for members to follow the discussions handily or meet openness necessities. Caption making will continue to increase, evolving and changing to new levels bringing new features for the users.

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